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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of L. Penny Haire

L. Penny Haire

November 7, 2024

5  out of  5
rating by L. Penny Haire
"Victoria Castro was gracious, friendly, sincere, and also very accommodating about my hearing deafness as a lip reader while she explained policy quotes and answered my many questions. She was able to save me big bucks on my Home Policy which I'm grateful for. After agreeing to switch coverage to State Farm, she kindly called my former Insurance providers to assist me on the phone to cancel the policies. I feel very satisfied to be in good hands with Victoria at T Saiz-Wilmer State Farm agency. Thank you, Victoria. Your professionalism is much appreciated!"
We responded:
"Penny, thank you for working with Victoria. We appreciate you allowing us to serve you. "
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toni chumash

October 30, 2024

5  out of  5
rating by toni chumash
"Victoria was a great blessing for me!! Thank you, Victoria you help me so much with my house renewal and update on my paided off truck!!"
We responded:
"Toni, thank you for allowing us to take care of your insurance needs. We appreciate you."
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Daniel Lobos

October 29, 2024

5  out of  5
rating by Daniel Lobos
"I’ve been with state farm for over 15+ years. Theresa and Sydney have always taken care of my needs as well as my family’s . I will always recommend them to anyone."
We responded:
"Daniel, thank you for being a loyal customer. It has been a pleasure serving your parents as well as your family. We appreciate you, thank you."
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Kristen Komesu

October 28, 2024

5  out of  5
rating by Kristen Komesu
"Victoria at State Farm was absolutely amazing!!! She was incredibly knowledgeable, professional, and kind. She was very thorough in explaining policies and did not try to “upsell” anything, she simply gave me the information to make the decision for which plans best suit me. The policies offered are also phenomenal, and Victoria worked very hard to get me as many discounts as possible while maintaining the best coverage. I highly recommend this office - State Farm is wonderful but Victoria and her team are exceptional."
We responded:
"Kristen, thank you for choosing us to meet your insurance needs. We truly appreciate you. Indeed, Victoria is exceptional and a valuable member of our team."
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Dustin Kear

October 18, 2024

5  out of  5
rating by Dustin Kear
"Victoria was excellent! Kind and very easy to talk with!"
We responded:
"Dustin, thank you for allowing us to take care of your insurance needs. We appreciate you."
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Kimberly Lopez

October 17, 2024

5  out of  5
rating by Kimberly Lopez
"Victoria was polite and professional while starting my policy. She did offer other products and services but was not pushy. She kept it professional, quick and easy."
We responded:
"Kimberly, we appreciate you allowing us to serve your insurance needs. "
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Brandon Gutierrez

October 1, 2024

5  out of  5
rating by Brandon Gutierrez
"Sydney was awesome. Highly recommend"
We responded:
"Hey Brandon, thank you for the review on Sydney. Yes, she is awesome! We appreciate you."
Profile photo of Victoria Springer

Victoria Springer

September 22, 2024

5  out of  5
rating by Victoria Springer
"Theresa and her staff are the hardest working, Group of people I have come across. Every encounter I have had with them has been professional, courteous, Genuine, prompt and consistent. Each time I have walked into the office. I am warmly greeted by Name by everyone. The services they provide are much appreciated. There are many types of coverage that I didn’t realize could benefit me, and I am grateful that the staff and Theresa look out for their clients. Thank you all for your hard work and bright smiles!"
We responded:
"Victoria, thank you. Its people like you that we love to serve! We are here for you. We appreciate you. Thank you "
Profile photo of Ernest Sierra

Ernest Sierra

September 17, 2024

1  out of  5
rating by Ernest Sierra
"After a month of working with with different people on a claim no one’s knows what’s up agent says go on line people on line can’t my claim this is how u operate some one help me with this"
We responded:
"Ernest, I look forward to working with you to get you taken care of. Thank you "
Profile photo of Gale Wiley

Gale Wiley

September 5, 2024

5  out of  5
rating by Gale Wiley
"Very thorough examination of my policies. Happy with what I have."
We responded:
"Thank you, we appreciate you allowing us to take care of your insurance needs."
Profile photo of Rosemary Montano

Rosemary Montano

August 29, 2024

5  out of  5
rating by Rosemary Montano
"Victoria is always professional, courteous, kind and very knowledgeable, meeting with her is always like chatting with a friend. State Farm is a better company with Victoria as an asset. Thank you Victoria for your hard work but mostly for being you.......8/2924 on this phone interaction Andres was very friendly, professional and knew who I was and was able to answer my questions, always a good experience, this was the 2nd interaction within 6 days or so,...his colleague Felisha, helped me I have never had a bad experience when I call the office, whoever answers the phone is very knowledgeable and respectful and this.....is why I have State Farm, this journey was started with my Father way back, Thank you for all the good work you all do!"
We responded:
"Rosemary, thank you for allowing us to continue to take care of your insurance needs. Victoria as well as the rest of my team are assets and I appreciate your comments. Thank you"
Profile photo of Anthony Trujillo

Anthony Trujillo

August 29, 2024

5  out of  5
rating by Anthony Trujillo
"Victoria is on her a game! So happy with her professionalism and how quickly she responds to any of my questions. She is very kind and respectful over the phone when having trouble with the online app. What ever you are paying her is not enough!!!"
We responded:
"Anthony, thank you for allowing us to take care of your insurance needs. Victoria is a next level team member. I appreciate your comments. Thank you"
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Barbara Carey

August 28, 2024

5  out of  5
rating by Barbara Carey
"Victoria was helpful in every way: respectful, detailed, more than willing to answer any and all questions, patient, kind, good natured, responsive, clear communicator. It was a pleasure to work with her!"
We responded:
"Barbara, thank you for allowing us to take care of your insurance needs. Yes, Victoria is all those things, she is an asset to my agency. Thank you "
Profile photo of Ysabel Woohoo

Ysabel Woohoo

August 27, 2024

1  out of  5
rating by Ysabel Woohoo
"No I will not be contacting you. You guys do whatever it takes not to pay people out on claims. Your employees are such liars you guys don't keep cameras in your offices specifically for your businesses benefits. If your insurance doesn't cover my ENTIRE HOUSEHOLD INCLUDING MY KIDS AND MY CONJOINED PROPERTY WITH MY PARTNER, NOT JUST MY OWN PERSONAL PROPERTY then why on earth would you allow me to get that insurance knowing I have a partner and 3 kids. He was the one paying for the insurance. You guys are out of hand. Straight greedy people. I don't recommend them to anyone."
We responded:
"Please contact State Farm 800-782-8332, thank you"
Profile photo of Magda Stephens

Magda Stephens

July 12, 2024

5  out of  5
rating by Magda Stephens
"Great service! Very responsive, super helpful. Special “thank you” to Victoria, who took care of our business in an hour."
We responded:
"Magda & John, welcome to our agency. I look forward to meeting you both. We appreciate you. Theresa"
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Christopher Worrell

July 12, 2024

5  out of  5
rating by Christopher Worrell
"Victoria and her team are outstanding. That's the best description of them."
We responded:
"Mr. Worrell, thank you for allowing us to take care of your insurance needs. We appreciate you."
Profile photo of Domenica Goyes

Domenica Goyes

July 2, 2024

5  out of  5
rating by Domenica Goyes
"Theresa was amazing! Got a callback right away and was super timely, thank you for your help!"
We responded:
"Domenica, thank you for allowing us to take care of your insurance needs. We appreciate you."
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Chris Archuleta

June 12, 2024

5  out of  5
rating by Chris Archuleta
"Sydney is very helpful she went beyond her scope of her job to help me. Because of her and her efforts I chose State Farm after shopping around for insurance. I feel that she is a great asset to the company and I want to thank her again for making the process simple! All off the office staff is friendly and welcoming"
We responded:
"Chris, thank you for allowing us to service your insurance needs. Sydney is an asset to our agency. We are here for you."
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EPiQ

June 4, 2024

5  out of  5
rating by EPiQ
"I was in the process of buying a home from out-of-state, and Andres made it extremely easy. I used to have State Farm for YEARS, but left due to much more affordable rates at Geico. However, the multi-line pricing Andres found meant even with slightly more expensive Auto, my savings on Home was SUBSTANTIAL. In the end, it works out saving me a fair amount of money each year, and overall took VERY little effort on my part. Extremely pleased so far, especially compared to the 3 other State Farm branches I've used."
We responded:
"Thank you for allowing us to take care of your insurance. We appreciate you."
Profile photo of Jeff Romero

Jeff Romero

June 3, 2024

5  out of  5
rating by Jeff Romero
"Sydney was excellent at her job and we had an enjoyable conversation"
We responded:
"Jeff, thank you for visiting with Sydney today. Yes, she is very passionate about educating and serving our clients. We appreciate you. "
Profile photo of Douglas and Patricia Price

Douglas and Patricia Price

May 22, 2024

5  out of  5
rating by Douglas and Patricia Price
"Excellent service, very good coverage & prices, far better than previous policies with another "name-brand" insurance company with which we had auto/home policies 11 years."
We responded:
"Mr & Mrs Price, welcome to our agency. We look forward to serving you with any insurance needs. "
Profile photo of Cassandra Bailey

Cassandra Bailey

May 20, 2024

5  out of  5
rating by Cassandra Bailey
"I was very frustrated with my former insurance provider, Sydney was extremely kind and understanding. She made my experience easy and effortless."
We responded:
"Cassandra, welcome to our agency, we appreciate you allowing us to take care of your insurance needs."
Profile photo of In this Moment

In this Moment

April 24, 2024

5  out of  5
rating by In this Moment
"Very friendly people. Very informative. Care about their customers. Had a great experience for my first visit."
We responded:
"Thank you, we appreciate you allowing us to serve you."
Profile photo of Bobbie Morris

Bobbie Morris

April 18, 2024

5  out of  5
rating by Bobbie Morris
"Sydney was very knowledgeable about what I needed. Everyone in the office is always very professional"
We responded:
"Bobbi, thank you for allowing us to serve you. We appreciate you."
Profile photo of Taj Adams

Taj Adams

April 1, 2024

5  out of  5
rating by Taj Adams
"Awesome customer service very well explained about the the insurance she listen to yours needs and was knowledgeable of her job."
We responded:
"Taj, welcome to our agency. We look forward to serving your insurance needs. Thank you"